Refund policy

Return & Refund Policy

We strive to deliver exceptional chocolates and experiences, and we’re genuinely disappointed when an order doesn’t meet your expectations. If your order arrives in a condition below our expectations please contact us right away at 707-643-7425 (11 a.m. to 7 p.m. PST) or via hello@liledscandy.com. We’re here to help improve your experience.

Returns

Due to the nature of food items, we cannot accept returns on perishable goods. However, if you’re unsatisfied with your order, please contact us so we can assist you.

Returnable Items

We accept returns on non-chocolate merchandise.

Please contact us to start the refund/exchange process at 707-643-7425 (11 a.m. to 7 p.m. Pacific) or via hello@liledscandy.com for next steps.

Return items in the same condition and packaging as received.

Refunds

Refunds may be issued on a case-by-case basis and can be processed as:

• Digital gift card
• Store credit
• Refunded to your credit card or bank account

Refund processing typically takes 7–10 days after approval.